Contact London Gatwick Airport Customer Service
How to Reach a Person at London Gatwick Airport
Verified Contact Information
Customer Service:
-
+44 844 892 0322
London Gatwick Airport Email:
Customer Service
London Gatwick Airport Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular London Gatwick Airport Phone Number
+44 844 892 0322
Most Popular London Gatwick Airport Email Address
passenger.experience@gatwickairport.com
Issue Resolution Rate
Low (5% reported full resolution)
London Gatwick Airport Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Contact Method Distribution
86% phone, 14% email
Call Volume by Day
View full overview ›
London Gatwick Airport Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular London Gatwick Airport Phone Number | +44 844 892 0322 |
| Most Popular London Gatwick Airport Email Address | passenger.experience@gatwickairport.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| London Gatwick Airport Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 86% phone, 14% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Prepare before the call to London Gatwick Airport | Nothing |
Call Volume by Day
Contact Information
London Gatwick Airport Website:
London Gatwick Airport Help Center:
Corporate Office Address:
Gatwick Airport Limited
5th Floor, Destinations Place, Gatwick Airport
Gatwick,
England
RH6 0NP.
United Kingdom
Summary of London Gatwick Airport Customer Service Calls
152
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call London Gatwick Airport?
Request for Information Question:
- “To speak to a human”
- “I need update on my luggage”
- “Airline information”
Product/ Service Question:
- “Complaint”
- “Formal complaint about member of staff”
- To make a complaint
Shipping and Delivery Question:
- “My train has been delayed and I’m might not make it in time, I have a flight at 1pm and I might not make it to the gate in time. The next train is in 10 minutes can you please help.”
- “Lost package”
- Lost item
Account Question:
- “I forgot my property at the airport”
- “Forgot duty-free”
- “Forgot suitcase”
Activation/ Cancellation Question:
- “Cancel a flight”
- “Cancelled flight important!”
Payments and Charges Question:
- “Auto payment”
- “Drop off charge”
Cards Question:
- “ATM machine took a bank card”
Other Question:
- “Baggage”
- “Left items on airy”
- “I lost my wallet”
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London Gatwick Airport